www.nextlevelescape.ch Privacy Policy

This Privacy Policy outlines Next Level Escape AG ("we", "our" or "the Company") practices with respect to information collected from users who access our website at [insert appropriate address here] ("Website") or otherwise share personal information with us (collectively: "Users").

The processing of your personal data (i.e. any data that allows you to be identified by reasonable means; "Personal Data") is necessary to fulfil our contractual obligations to you, to provide you with our Services, to protect our legitimate interests and to comply with legal and financial regulatory obligations to which we are subject. By using this website, you consent to the collection, storage, use, disclosure and other uses of your personal data as described in this Privacy Policy. Please read the Privacy Policy carefully before making any decisions.

We collect two types of data and information from users. The first category includes non-identifying and non-identifiable user data provided or collected through use of the Website (“Non-Personal Data”). We do not know the identity of the user from whom Non-Personal Data was collected. The Non-Personal Data that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information regarding software and hardware (e.g., browser and operating system used on the device, language preference, access time, etc.). We use this data to improve the functionality of our Website. We may also collect data about your activity on the Website (e.g., pages viewed, browsing behavior, clicks, actions, etc.). The second category includes Personal Data , which is data that identifies an individual or can be identified through reasonable measures. Such data includes: Device Data: We collect Personal Data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website. Registration data: When you register on our website, you will be asked to provide certain information, such as: first and last name, email address or address or other information.

We do not share user information with third parties except as described in this Privacy Policy. We use data for the following purposes: To communicate with you (sending notices regarding our services, providing technical information, and, where appropriate, handling customer service requests) To inform you about new updates and services To display ads when you use our website (see “Advertising” for more information) To market our websites and products (see “Marketing” for more information) For statistical and analytical purposes to improve the website In addition to the various uses listed above, we may also share personal information with our subsidiaries, affiliates, and subcontractors. In addition to the purposes listed in this Privacy Policy, we may transfer personal information to our trusted third party service providers located in different jurisdictions around the world for the following reasons: Hosting and operating our website Providing our services, including the personalized display of our website Storing and processing such data on our behalf Serving ads and the ability to evaluate the success of our advertising campaigns, retargeting users Providing marketing offers and promotional materials related to our website and services Conducting studies, technical diagnostics or analyses We may also disclose information when we have a good faith belief that doing so is helpful or appropriate to: (i) comply with applicable laws, regulations, legal processes or governmental requests; (ii) enforce our policies (including our Agreement) and, where appropriate, investigate possible violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security issues; (iv) assert or enforce our own legal claims or defend ourselves against the claims of others; (v) protect the rights, property, or safety of us, our users, your safety, or the safety of third parties; or (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal rights.

You have the following rights: Request confirmation as to whether and to what extent your personal data is being used and processed, as well as access to the personal data stored about you and additional information Request a copy of the personal data you have voluntarily provided to us in a structured, common and machine-readable format Request rectification of the personal data we have stored about you Request the erasure of your personal data Object to our processing of your personal data Request the restriction of our processing of your personal data Submit a complaint to a supervisory authority Please note, however, that these rights are not unlimited but are subject to our own legitimate interests as well as regulatory requirements. If you wish to exercise any of the rights listed here or would like further information, please contact our data protection officer at: info@nextlevelescape.ch

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods depend on the type of information collected and the purpose for which the information was collected, taking into account the specific circumstances of the case and the need to delete outdated, unused information as soon as possible. We retain customer personal information records, account setup documents, communications, and other information in accordance with applicable laws and regulations. We may correct, complete, or remove incomplete or inaccurate information at any time and at our sole discretion.

We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or access our services. A "cookie" is a small file that a website assigns to your device when you visit it. Cookies are very useful and can be used for a variety of purposes. These include making page navigation easier, enabling certain features to be activated automatically, remembering your preferences, and enabling quick and easy interaction between you and our services. Cookies are also used to show you relevant advertisements that are of interest to you and to compile statistics about your use of our services. The following types of cookies are used on the website: a. "Session cookies" are used only temporarily during a browser session to enable normal system use. These cookies are deleted from your device when the browser is closed. b. "Persistent cookies" are only read by the website, stored on your computer for a set period of time, and are not deleted when the browser is closed. Such cookies are used so that we can recognize you on a repeat visit. This allows us, for example, to save your preferences for the next time you log in. c. "Third-party cookies" are placed by other online services that run content on the page you are viewing, such as third-party analytics companies that monitor and analyze access to our website. Cookies do not contain any data that can be used to identify you. Personal information that we store about you may be linked by us to the data stored in and accessed by cookies. Information on how to remove these cookies is available in the device settings instructions. Please note that by disabling cookies, some features of our website may no longer work properly and your online experience may be limited. We also use the "Google Analytics" tool to collect data about your use of the website. For example, Google Analytics records how often the website is visited, which pages are viewed during a visit, etc. We only use the Google Analytics data to improve our website and services. Google Analytics records the IP address assigned to you on the day you visit the website, not your name or other identifiable data. We do not combine the Google Analytics data collected with any personally identifiable information. Google's ability to use and share information collected by Google Analytics about your visits to this website is subject to the Google Analytics Terms of Use and the Google Privacy Policy .

This policy only addresses the use and disclosure of information we collect from you. If you post information on other websites or disclose information to third parties on the Internet, different terms may apply, so please always read the terms and conditions and privacy policies carefully when you disclose information. This Privacy Policy does not address the business practices of companies that we do not own or control, or anyone other than our employees and staff, including third parties to whom we may disclose such information as described in this Privacy Policy.

We take great care in implementing security measures on the website and protecting your data. We use industry standard procedures and policies to ensure the security of the information we collect and store and to prevent unauthorized use of such information. We also require third parties to adhere to similar security requirements as set out in this Privacy Policy. Although we take reasonable steps to protect data, we cannot be held responsible for the actions of those who gain unauthorized access to or misuse our website, and we make no warranty, express or implied, that we can prevent such access.

Please note that some recipients may not be based in the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.

We may use your personal information, such as your name, email address, phone number, etc. ourselves or share it with a third party subcontractor, to provide you with promotional materials about our services that may be of interest to you. We respect your right to privacy, so you will always be given the opportunity to opt out of receiving further marketing material in these marketing materials. If you opt out, your email address or phone number will be removed from our marketing mailing lists. Please note that even if you unsubscribe from receiving our marketing emails, we may still send you emails with important information that do not include an unsubscribe option. This includes maintenance messages or administrative notices.

We may transfer information in the event of a corporate transaction (e.g., sale of a substantial portion of our business, merger, consolidation, or asset sale). If any of the above occurs, the acquiring entity or company will assume the rights and obligations set forth in this Privacy Policy.

Protecting children's data is particularly important online. The website is not designed for children and is not directed at them. Minors may only use our services with the prior consent or authorization of a parent or guardian. We do not knowingly collect personal data from minors. If a parent or guardian becomes aware that his or her child has provided us with personal data without their consent, he or she can contact us at info@nextlevelescape.ch.

We reserve the right to change or review this Privacy Policy from time to time. You will find the date of the current version under "Last Modified". Your continued use of the Platform following the posting of such changes on our website will constitute your acceptance of such changes to the Privacy Policy and will be deemed your agreement to be bound by the modified terms.

If you have general questions about the website, the data we collect about you or how we use that data, please contact us at info@nextlevelescape.ch. Please include the company information. Next Level Escape AG Steinackerstrasse 41 8302 Kloten Last modified on: 16.10.2024